In August, Max’s Auto Spa opened at 145 SE 82nd Ave in the former Trendsetters Truck and Auto location. The husband and wife team named the company after their son, intending to build a multigenerational business. They started this venture further south on 82nd Avenue in a shared space. In less than two years, they have managed to grow the operation to the point it needed a larger dedicated location.
At just three years old, Max comes to work with his parents regularly. Sitting at his table, he works on puzzles and greeting guests. For both his parents, creating a family-friendly business is one of the core values of their company. As a mother, co-owner Denise Lazatin wanted to build an inviting business for women with respectful staff who do not pressure or talk down to customers. For her, a key component is creating a clean and safe waiting room where families can stay clear of the vigorous scrubbing happening in the nearby work bays.
In addition to the interior enhancements, the building’s exterior received some attention. The small structure next to Hong Phat now features a white band of paint wrapping the building, contrasting the dark grey body color. Cleaning up the 1950s era building took time for the staff at Max’s Auto Spa, but the work is essential for the type of service they provide. The business owners know from experience the need for good hygiene within the building and inside the cars. Before starting this business, co-owner Curtis Crandall worked for eight years in the medical industry. First as a surgical tech and then with the quality control group in a hospital’s infectious disease department. That experience cleaning medical facilities and hospital equipment prepared Crandall for the deep cleaning service his business now offers. Staff clean all vehicles with hand tools for the best reach. There are no spinning bush tunnels to drive through at this location. Instead, they invest in quality extractors to clean deep into fabrics where mold can grow inside a vehicle.
Curtis Crandall is a former member of the US armed forces. That experience created a deep respect for the uniformed members of the community. He knows those professions consume a considerable amount of time, preventing some people from giving their vehicles a deep cleaning. Additionally, he knows public service professions aren’t the highest paying job in our society. For that reason, Max’s Auto Spa offers a 1% discount for each year of service. This discount extends to active or former US armed forces members, police officers, firefighters, and healthcare workers.