Tag: RID

PDX Reporter Web App

PDX Reporter is a website and mobile web app that helps Portlanders report concerns to the appropriate city agency. Much like the Oregon Metro RID map, this tool seeks to make reporting concerns convenient and efficient. On the site, people can report various sidewalk-related problems, graffiti, road obstructions, and potholes.

PDX Reporter started as a native phone app but later changed to a web app to streamline maintenance and reduce the time between updates. Much of its functionality still targets mobile app performance. However, the desktop website scales up to fit any sized screen. The site is tagged as “Beta” and is not an all-in-one tool. Some reporting sections redirect users to other resources or encourage users to go to another reporting tool for faster service.

Instead of replacing all the forms used by various bureaus, the site acts as the portal for many city services. This approach saves residents time looking for the proper place to report issues. Portland has a labyrinth of websites that make finding the appropriate resource difficult. PDX Reporter is an admirable attempt to cut through the confusion and take people to the form they need.

Notifying the city about issues can make public spaces more livable and safe. Without reports from residents, City staff cannot prioritize troubled areas and are less efficient in resolving issues. People using this service should exercise good judgment in deciding what to report. Any information included within the body of a PDX Reporter report is subject to public records laws. Although users have to create a free portlandoregon.gov website login to use this service, information used to create an account on portlandoregon.gov is kept confidential.

Portlanders are far from having a streamlined method for interacting with City services. However, Portland continually deploys technology to alleviate the frustrations of navigating disparate bureau procedures. Although this tool has existed for years, many people don’t know it exists or forget about it when they need to file a report. You might no need PDX Reporter today, but bookmarking pdxreporter.org can save you time and frustration in the future.

Metro RID Patrol Expands

Thanks to an increased budget in the upcoming fiscal year, Oregon Metro will expand the RID Patrol program to three times its current size. The RID Patrol program serves Multnomah, Washington, and Clackamas counties with dumpsite cleaning services. The program was overwhelmed during the pandemic and has failed to catch up with the current demand. The program expansion is a substantial boost to their capacity with the potential to make a difference in the region-wide trash problem.

The existing two cleanup crews will expand to six teams sometime after the new budget goes into effect on July 1st. Increased funding will cover additional vehicles, staff, and administrative support for the expanded teams. RID Patrol serves the community in multiple ways. Beyond cleaning dumped items across the region, positions in the program often go to people who have seen challenges finding employment. “These additional crews will be staffed by those who traditionally have barriers to employment. Through this program, we are supporting justice outcomes and uplifting our community for those who traditionally have difficulty finding stable and good jobs,” explained Kimberlee Ables, Public Information Officer with Metro.

Adding the new crews will not have immediate results. The RID Patrol program is facing a substantial backlog of illegal dumpsites. A complete listing of reported sites is available online and shows the Herculean task Metro staff need to address. Ables estimates it will be over a year before crews handle the current demand for cleanups. “In prior years, we have maintained a three-day response time and anticipate it will take 12 to 18 months to get back to that level of service.”

Within this round of funding, Metro allocated money to continue a Metro bag program for campsites and providing garbage service to the houseless community. With these efforts, Metro is perusing programs that will provide relief to everyone living in the region. Other programs will have to address the root cause of dumping and litter, but this expansion should improve livability throughout the Metro region.


Images courtesy Oregon Metro’s Regional Illegal Dumping (RID) Patrol